Last Updated: January 2026

Privacy Policy — How 1xbet com Keeps Your Information Secure

Your personal information is an important trust placed in us. This page explains, in plain language, the steps 1xbet com takes to honour that trust.

Encrypted No Third Parties Written in Bengali Your Controls

Key Highlights at a Glance

Check out this summary before reading the full details

What Is Collected

Name, email, payment and device information

Why It Is Used

To operate our services and maintain security

Not Shared

Never sold or transferred to third parties

Security Measures

SSL encryption and secure servers

Your Rights

Requests to View, Correct, or Delete Your Data

Cookie Policy

Cookies are used to improve the site

Why is your data safe with 1xbet com?

The Core Pillars of Our Privacy Protection

Bank-grade encryption

1xbet com uses 256-bit SSL encryption — the same standard used by international banks. Your payment details and personal information cannot be intercepted in transit.

Secure server infrastructure

Your data is stored in secure data centres where unauthorised access is not possible. Regular security audits and assessments are carried out.

Never sold to third parties

Your name, phone number, and email are never sold or transferred to any advertising company or third party — not under any circumstances, for any reason.

Your Own Control

The right to view your data, correct inaccuracies, or request deletion — these rights are recognized at 1xbet com and can be exercised through our support team.

Minimal Data Collection

Only the information strictly necessary to provide our services is collected. Data that is not required is neither requested nor retained.

Notice of Policy Changes

If any significant changes are made to the Privacy Policy, members will be notified by email or via an on-platform notice — nothing is changed without warning.

1What types of information we collect

From the moment you create an account at 1xbet com, certain information is collected during every session. This is essential to delivering the service. Below is a full breakdown of exactly what data is collected.

Data Type Example When It Is Collected
Identity information Name, date of birth, nationality For registration and KYC
Contact Information Email address, phone number At registration
Payment Information Mobile banking number For deposits and withdrawals
Identity Verification Documents NID or Passport Copy For KYC Verification
Usage Data Betting history, login times Every session
Device information IP address, browser type Automatically

Full payment card numbers and complete bank account details are not stored on our servers — all transactions are processed directly through the payment gateway.

2Why and How Your Collected Data Is Used

Every reason your data is used is clearly defined. No information is used without purpose or applied to unrelated activities. The main uses are outlined below:

  • To create, manage, and verify your account (KYC)
  • To process deposit and withdrawal transactions
  • To provide uninterrupted betting and gaming services
  • To prevent fraud and money laundering
  • To detect multiple accounts and keep the system secure
  • To assist with customer support and issue resolution
  • To comply with applicable laws and regulatory requirements
  • To send you relevant offers and updates with your consent

If you no longer wish to receive marketing or promotional communications, you can opt out at any time — contact support or use the unsubscribe link in any email.

3Who your information is shared with

1xbet com does not sell your personal data. However, in certain limited circumstances, necessary information may be shared with designated parties:

  • Payment processors: Mobile banking providers such as bKash, Nagad, and Rocket receive the necessary information to complete transactions
  • KYC Verification Service: Limited information may be shared with approved identity verification providers
  • Legal Authorities: Relevant data may be required to be disclosed under a court order or legal obligation
  • Fraud Prevention Agencies: Participation in industry-standard data sharing practices to prevent criminal activity

Outside of the situations described above, your information is not shared with any third party for any other reason. Your data is never sold or transferred to advertisers, data brokers, or any other commercial parties.

4Our Technical Measures for Data Protection

1xbet com uses multiple layers of security to keep your data protected. This isn't just a claim — these are technically enforced measures.

  • HTTPS and 256-bit SSL encryption active across all site connections
  • Stored data is kept in encrypted form — it cannot be read directly on the server
  • Payment card data is not stored in our systems (PCI DSS compliant)
  • Staff are granted access only to the data they need to perform their role
  • Regular security testing and vulnerability assessments are conducted
  • Suspicious login attempts are automatically detected and blocked

Your password is stored in hashed form — meaning no one at 1xbet com can ever view it directly. This is a one-way encryption method.

5Cookies & Web Tracking

1xbet com uses cookies on its website. Cookies are small data files stored in your browser that help the site recognise you. The main reasons we use cookies are:

  • Essential cookies: Maintaining login status and session management — the site cannot function without these
  • Performance cookies: To identify slower parts of the site and balance server load
  • Preference cookies: To remember your language preference and interface settings
  • Security cookies: To detect fraud and multiple accounts

You can block or clear cookies through your browser settings. However, disabling essential cookies may cause issues with login and payments.

6How Long Your Data Is Retained

Your data is not kept indefinitely. Retention periods are determined primarily by service requirements and legal obligations.

  • Active account data is retained for as long as the account remains open
  • Even after an account is closed, financial transaction records are retained for a defined period for legal reasons
  • KYC verification documents are retained in accordance with regulatory guidelines
  • If marketing consent is withdrawn, the related data is deleted in a timely manner
  • Fraud-related data may be retained for an extended period to support future protection efforts

If you request account deletion, any data beyond what is legally required to be retained will be erased within a reasonable timeframe. This process may take some time to complete.

7Your Privacy Rights

1xbet com respects your data rights. You have the following rights, and you can contact the support team to exercise any of them:

Right to Access Your Data

You can request to know what information we hold about you. You have the right to receive a copy.

Right to Rectification

You can request corrections to any inaccurate or outdated information. If there's an error in your name spelling, address, or contact details, just let us know.

Right to erasure

You can request deletion of data that falls outside legal retention requirements. The process may take some time to complete.

Right to restriction of processing

You can request that we stop using your data for specific purposes — such as opting out of marketing communications.

Right to Data Portability

You can request a copy of the information we hold about you in a machine-readable format.

Right to Object

You can object to the processing of your data for specific reasons. If the objection is valid, that use will be stopped.

8Protection of Minors' Data

1xbet com is strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18. If it comes to our attention that a minor has registered using false information, that account will be closed immediately and all associated data will be deleted.

If you suspect a child or minor has accessed this platform, please contact us immediately — action will be taken promptly.

9Privacy enquiries and complaints

If you have any questions, requests, or concerns regarding the Privacy Policy, please get in touch with us. We will do our best to respond as promptly as possible.

  • Live chat: the fastest option, typically a response within one minute
  • Email: support@1xbetcom.fun — best for detailed requests
  • Once a request to delete or correct data is submitted, a reference number will be provided
  • Standard requests are aimed to be completed within 7 business days, and complex requests within 30 days

When submitting a privacy request, use your registered email address or phone number — this makes identity verification straightforward and speeds up the process.

Our Approach to Privacy

Using any online platform inevitably requires sharing some personal information — that's unavoidable. The real question is how that information is stored and where it goes. 1xbet com aims to answer that honestly. Rather than burying it in complicated legal language, we keep it straightforward: what we collect, why we collect it, and whether it's shared with anyone.

A common concern among users in Bangladesh is their mobile banking number. If you provide your bKash or Nagad number, could it end up somewhere it shouldn't? The short answer is no. Information provided for payment transactions is used solely for that purpose. We have no reason or intention to share it with advertisers or any third party.

Where does the information you provide during KYC verification go?

Sending a copy of your national ID or passport can feel sensitive — and that's completely understandable. At 1xbet com, these documents serve one purpose only: to verify your identity and confirm account ownership. Once KYC is complete, the documents are stored in encrypted form and may only be accessed if required for a regulatory audit.

Once KYC is complete, you won't need to resubmit your documents. Your information is stored so you never have to go through that process again — it's designed entirely for your convenience.

Why is your device information collected?

Your IP address and device type are collected automatically at login. This may seem concerning, but the reason is primarily security-related. If a login attempt is made on your account from an unfamiliar country, it gets flagged as suspicious and protective measures are triggered. This information works in your favour to keep your account safe.

You can access 1xbet com from multiple devices — mobile, tablet, or desktop. Each device is logged separately. Logging in from a recognised device is seamless.

What happens if there is a data breach?

No technology system is completely impenetrable — and it is important to be honest about that. That said, 1xbet com employs multiple layers of security to minimize this risk as much as possible. Should a security issue ever be identified, affected members will be notified as quickly as possible and the necessary steps will be taken.

A Privacy Policy is a living document. As technology and regulations evolve, so does the policy. Every update is reflected by a revised date at the top of the page — the simplest indicator that something has changed.

Your data is our responsibility

All your information on 1xbet com is secure and confidential. To learn more about related topics, Terms & Conditions and Responsible Gaming Also see this page.

Frequently Asked Questions

Questions That Often Come Up When Reading the Privacy Policy

1xbet com displays odds in Decimal format by default — for example, 1.85 or 2.50. This number tells you directly how much you will receive in total for every 1 BDT wagered if your bet wins. For example: at odds of 2.50, a 100 BDT bet returns 250 BDT (a profit of 150 BDT). At odds of 1.85, a 100 BDT bet returns 185 BDT (a profit of 85 BDT). The higher the odds, the lower the probability of winning — but the bigger the reward. Odds between 1.01 and 1.30 indicate a near-certain outcome, a strong favourite — low profit margin. Odds of 3.00 or above indicate an underdog — uncertain, but a big payout if it wins. In some markets you can switch the format to Fractional or American (Moneyline) in your settings. For beginners, Decimal format is the most straightforward.

After winning a bet on 1xbet com, how quickly the winnings reach your account depends on the type of bet. For Sports Betting, once the match ends and the result is confirmed, your balance is usually updated within minutes. In Live Casino and online games, results are reflected at the end of each round — instantly. The same applies to slots and other casino games. If a result cannot be settled directly — for example, if a match is cancelled or an unusual situation arises — manual review may be required, which can take slightly longer, though generally within 24 hours. Once the winnings appear in your balance, you can request a withdrawal right away — no additional waiting period is needed.

Your data is safe — get started now

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